Monday, November 29, 2010

Hooray for great customer service!

An update to my last post: The company, Uncommon Goods, completely came through on their promise. The morning after I'd gotten the shipment confirmation email for the Illinois address, I had another email detailing the replacement shipment and shortly after had the shipment confirmation with my home address. I am absolutely impressed with that superior level of customer service. Now, I know for sure that my boys will be able to receive all their birthday presents on their birthday!


Outsource Call Center said...

Oh' that was a good news! Congratulations to your company. Anyway, Good customer service is necessary. I believe that treating the customer so politely makes them so comfortable and satisfied with your services.


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Anonymous said...

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